1 reviews | Active since Jun 2016

05 Oct 2018, 14:33

No welcome pack

So I upgraded my vodacom contract to a note 9 and was expecting the welcome pack to be included. When the phone was delivered I did not get one and I don't see it on Samsung rewards. How do I claim this as I was told I would get one

0
Replies (2)
Vodacom
Vodacom's reply05 Oct 2018, 19:50
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Best regards,

's update05 Oct 2018, 19:57
Reviewer Update
Still awaiting the link