CA
Craig A
1 reviews | Active since Mar 2009
23 Apr 2020, 09:57
No way to get hold of their 1946 number
I am told that the only department that can help my is the one on ***. I can never get hold of them and requested an email address, only to be told that they don't have one. How can an organisation of Vodacom's size and in 2020 only have an antiquated way of reaching one of the departments?
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
23 Apr 2020, 10:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Apr 2020, 10:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CA
Craig A's updateReviewer Update
24 Apr 2020, 08:53Nope, no attempt has been made to contact me
CA
Craig A's update24 Apr 2020, 08:53
Reviewer Update
Nope, no attempt has been made to contact me
CA
Craig A's updateReviewer Update
24 Apr 2020, 08:55Typical Vodacom. Apathy and lies...
CA
Craig A's update24 Apr 2020, 08:55
Reviewer Update
Typical Vodacom. Apathy and lies...