no way to cancel your bundles if expired

Item: Vodacom
Rating: 1
Author: frank G

frustrating to cancel my expired bundle when I donot need and no way to go their stores. call center line is busy and expensive. no solution from their website and apps. intentionally make it difficult for people and no respectable company at all.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

10 Jul 2020, 14:12

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply10 Jul 2020, 14:12

Official