MB
Marlyn B

1 reviews | Active since Aug 2012

23 Oct 2015, 15:49

No Way. Insurance deducted from 3 phones ********l

I cannot believe Cellsure. I was at hellopeter with my complaint in June this year over Vodacom refusing to pay out on a ****** phone of mine. In addition they had added insurance premiums onto my daughters contract which I had crossed out in the shop. <br> But the surprises hadnt ended. Today I found out that I have paid insurance on all 3 of my childrens phone despite me cancelling EVERY INSURANCE CONTRACT with cellsure. <br> They smsed me to confirm they had cancelled every last bit of insurance with me.<br> One of 2 things: Either Totally *********** staff (dont buy that one) or absolute Absolute ******* (have to conclude its this)<br> How many people are you *****ing money from guys? Everyone or just me. Must be everyone<br> <br> I am seriously off to the insurance ombudsman. Someone has to stop you.<br> <br>

0
Replies (1)
Vodacom
Vodacom's reply23 Oct 2015, 16:05
Official
Hello marilynbassin,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team