No way can my account double in one month

Item: Vodacom
Rating: 2
Author: Michelle C

I queried my account that went from a normal ? R600/m to a sudden jump of R 1000/m, exactly a month after I cancelled itemized billing. I get told, and I quote: \ iTunes usage as being the highest contributors to the volume of data used"BS!!! <br> I do not even allow automatic updates to be done"

Helpful (0)

Replies (1)

Vodacom's replyOfficial

09 Jul 2015, 10:15

Hello Shellerjc,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team

Vodacom's reply09 Jul 2015, 10:15

Official

Hello Shellerjc,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team