No Voicemail Since January
<p>I went overseas and changed my voicemail settings to extended absence. This was in early January. Since my return I have had either no voicemail or the extended absence greeting still comes up. I called their 'cutomer care' at least 15 times, loggd numerous service calls - which all strangely have disappeared off their system. Yesterday I went through another 25 minute exercise with yret another untrained, uns****ed service agent - Sonia Livesy who logged a service call and I was assured that a technician would call me back - they did not and I received an sms to inform me that yet again my voicemail is working - it is not! What a useless bunch. Moving to Cell C on the weekend after over 20 years with them.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Client
We apologise for the delay in this regard. Our records reflect that the voicemail was recreated and diverts was activated.
Please dial 121 in order to setup the voicemail again.
Kind regards
Vodacom Consumer Website Team
Dear Client
We apologise for the delay in this regard. Our records reflect that the voicemail was recreated and diverts was activated.
Please dial 121 in order to setup the voicemail again.
Kind regards
Vodacom Consumer Website Team
