No Vodacom Signal for weeks

Item: Vodacom
Rating: 1
Author: Mohamed A

Can you please update me on the network issue in my area?? I have 3 contracts with you but typing this from another network provider!!! You cannot give me an eta or a reference number for your network team it's weeks without proper signal and you get told we appreciate your patience in this regard!! I am paying for a service your are clearly not providing

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Replies (1)

Vodacom's replyOfficial

13 Jan 2023, 08:15

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply13 Jan 2023, 08:15

Official