FL
Freddie L

1 reviews | Active since Apr 2011

25 Nov 2020, 09:15

No Vodacom signal

I have been a Vodacom customer for more than 20 years. The last 8 years, I have been struggling with signal issues at my home. I have been complaining about it over and over. Every time I am told, "A tower is being planned", or something like that. The last few weeks, my signal is gone. I can't use Vodacom AT ALL, not even just a little. I am missing calls regarding job-opportunities almost every day. The little signal I used to have, is gone as well!

I am near Rustenburg, just outside Kroondal, in the Rhenosterfontein area.

I am also sure that Vodacom will not help me at all. They will react to this complaint, even promise to do something, but NOTHING will happen. They might even blame loadshedding or power failures, even though power in the area hasn't been interrupted for a while now.

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Replies (1)
Vodacom
Vodacom's reply25 Nov 2020, 10:40
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team