DW
Debby W

1 reviews | Active since Sept 2012

02 Feb 2021, 11:49

No Vodacom signal - emergency calls only

For weeks there has been almost no signal or mostly no signal at all. I am tired of seeing "Emergency calls" only. I have followed trouble shooting to reset the sim etc. Vodacom provides a number to call for issues, but you can't call it because there is no signal! What is Vodacom doing about it? My area is Northriding, but I have heard so many complaints it is just ridiculous. At least MTN provides a network signal in the area.

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Replies (1)
Vodacom
Vodacom's reply02 Feb 2021, 13:50
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team