SS
Sulette S

1 reviews | Active since Jul 2016

24 Jul 2016, 17:35

No Vodacom signal 30km from Cape Town

<p>We live 30km from Cape Town but have no Vodacom signal with detremental causes. Farm attacks are getting worse,telephone lines ****** and we can not contact anyone to come and help. We pay thousands for belts around sheep necks to allert us when someone might be steeling sheep,it works with cellphone calls,but with no signal we can not get any calls and so hundreds of sheep is getting ****** with big financial losses. Our daily business can not function 100% because we can not be reached on our cellphones. HELP!!! Should we go to another service provider.</p>

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Replies (2)
Vodacom
Vodacom's reply24 Jul 2016, 18:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

SS
Sulette S's update01 Aug 2016, 12:41
Reviewer Update

A very quick response on the day of the complaint and now the days/weeks are passing by without any actoin. The impact on our business is getting bigger and our safety more and more at stake.