RS
Raymond S

1 reviews | Active since Mar 2020

05 Mar 2021, 11:44

NO VODACOM SERVICE

Complained about lack of signal in the Gillitts KZN area on the 28th January 2021.Received a reply on the 29th January saying a consultant would contact me shortly. THE 5TH MARCH AND I'M STILL WAITING!!! THIS IS NOW THE 3RD TIME I'M WRITING!!! WHAT IS VODACOM GOING TO DO ABOUT IT..I AM PAYING FOR A NON EXIISTING SERVICE.

0
Replies (3)
Vodacom
Vodacom's reply05 Mar 2021, 14:28
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
RS
Raymond S's update05 Mar 2021, 15:31
Reviewer Update
Thank you, BUT must We go without a poor service for another month again
RS
Raymond S's update05 Mar 2021, 15:32
Reviewer Update
Thank you, BUT must We go without a poor service for another month again