No Vodacom reception since December in our area!

Since the start of December 2024 the Vodacom reception in our area went from full signal to no bars whatsoever. I reported the issue soon after and never recieved a response!!! Still absolutely no cell phone service. I know I am not the only one affected. The rumour is Vodacom removed the generator (or it was damaged ) from the nearby tower and they never replaced it so the tower has no electricity hence not working since!!! There are 100+ people living in this area all experiencing the same issues! I am appalled at Vodacom and their utter lack of response. Basically we want to all cancel our contracts with immediate effect and move to MTN as they do have signal in this area.

Just impossible to get through to anyone who can actually do something. All our reports have fallen on deaf ears!