WG
W G
1 reviews | Active since Mar 2015
01 Nov 2019, 10:21
NO VODACOM NETWORK
The whole of Bredasdorp area are off line , no network since yesterday , only emergency calls. what is an emergency call anyway,. Due to this so very often no network from Vodacom , i lost my last 5 gig , which i wanted to use to phone my kids in Canada, pay my bills and download my media. Lately when you complain about vodacom there are some agents with a stinky attitude but they forget that we the customer are paying there salaries also due to very high data costs we receive not much for free. No Vodacom please see to this matter in Bredasdorp and up your game. Also need my 5 gig data back - thank you
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Replies (2)
Vodacom's replyOfficial
01 Nov 2019, 10:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Nov 2019, 10:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Nov 2019, 15:31Dear Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that you have been contacted and assisted by our Network Department. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience.
Regards, Vodacom Consumer Website Team
Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Nov 2019, 15:31
Official
Dear Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that you have been contacted and assisted by our Network Department. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience.
Regards, Vodacom Consumer Website Team
Regards, Vodacom Consumer Website Team
Best regards,