TVDL
Terence Van Der Linden

1 reviews | Active since Jul 2009

20 Jun 2024, 18:33

No Vodacom for 17 Hours

No Vodacom for 17 Hours:

I stay is a small town Southern Part of the Free State: We rely on Cell Phone Companies for Data and Telephone contact: I pay my account monthly with no delay, but Vodacom can cut my connection and I have to live with it. You phone the Call center but you are not assisted: So who can we turn to for assistance: We pay, pay and pay but Vodacom does nothing to supply an unbroken Connection. It's frustrating no Viber here so yes reliant on Cell Phone Companies for Coms.

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Replies (1)
Vodacom
Vodacom's reply21 Jun 2024, 08:10
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team