NO VOD
2 of my kids live in the UK. 5 if not more calls were cut to them,no reception, tonight. You hsve wasted my data and in the event of an emergency, I cannot call out. You should be ashamed of yourselves!
This is disgusting! Your call centre people do not know where the UK is. 3 x she asked and where was your call to after I told her.
I willl be looking to transfer to a new probider
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Replies (2)
Vodacom's replyOfficial
21 Oct 2021, 07:25 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Oct 2021, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Oct 2021, 10:03Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the Network Department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply27 Oct 2021, 10:03
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly note that your query is currently being addressed by the Network Department who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,