No value for money

Item: Vodacom
Rating: 1
Author: Lindeni N

Worse mobile network service provider. When you recharge data before even you can use it is almost finished. The amount data that is supposed to last me for 1 month it doesn't even last 2weeks, for the one supposed to last at least 2weeks it doesn't even last a day. This is money making scheme and it's unacceptable.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

10 Mar 2019, 15:59

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply10 Mar 2019, 15:59

Official

Vodacom's replyOfficial

11 Mar 2019, 12:02

Dear Lindeni

Thank you for taking my call. As per our telephonic conversation, I have advised accordingly with regards to your query.

We apologize for the inconvenience and the service experienced.

Have a great day further.

Vodacom Consumer Website Team

Vodacom's reply11 Mar 2019, 12:02

Official