1 reviews | Active since Dec 2011
No Urgency to Deliver
<p>App**** for an upgrade on 06/09.</p> <p>Received ref number: EC-0496-22BEHG</p> <p>Sent emails for feedback on 9/9, 12/9, 13/9, 14/9 - all were ignored.</p> <p>Called on 15/9 (Ref: 4 ********** 0) - consultant will send an email & I should just wait. </p> <p> </p> <p>This is out of the SLA and some urgency is required to resolve today!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team