No Urgency or Discretion

I was shocked to have tried to get information on a life threatening matter regarding a child on my business contracts. Only to be told that I would need to complete paperwork. Could you not complete a telephonic security check. You shock me Vodacom. CEO please go and listen to my conversations with your staff. I DARE YOU. PATHETIC....HOW CAN YOU GO TO SLEEP KNOWING THAT YOU COULD HAVE ASSISTED SOMEONE IN A LIFE THREATENING SITUATION AND YOU DID NOT!<br> <br> SHOCKED AND PATHETIC PARROT FASHIONED SERVICE IS WHAT YOU PAY FOR AT VODACOM. THIS IS A PHONE CONTRACT FOR CRYING OUT LOUD NOT MY BANK. EVEN MY BANK PROVIDES ME WITH INFORMATION AFTER A TELEPHONIC SECURITY CHECK. WAKE UP VODACOM.<br>