1 reviews | Active since Nov 2016

29 Nov 2016, 15:51

No urgency

<p>On cyber monday 28th of November there was a deal running for a Sony Xperia X + Xperia E5 for R299 which i app**** for at past 9am in the morning. After which I re ceived an email saying my application is pending. I then sent tweets to the Vodacom Social Media team to have them assist with approving my application. I only received calls and communication the next day meaning the deal was no longer available. They then tried to sell me a different deal. Like What part of the game is this???</p>

0
Replies (1)
Vodacom
Vodacom's reply29 Nov 2016, 15:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,