No Upgrades done after confirmation

Item: Vodacom
Rating: 1
Author: Gregg K

I upgraded my line and received ref numbers and confirmations only to see this upgrade did not pull through. Now this will cause my 300 calls because no one knows what an upgrade is all of a sudden.

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Replies (1)

Vodacom's replyOfficial

01 Dec 2021, 07:24

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply01 Dec 2021, 07:24

Official