No upgrade Service From Online Team

Item: Vodacom
Rating: 1
Author: Gregg K

Online order advertised as 24hrs but we on day 5now?

WHY? every upgrade i have to battle and call inn 200 times an just all i get is "someone will call back

Helpful (0)

Replies (3)

Vodacom's replyOfficial

11 Aug 2018, 09:55

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Vodacom's reply11 Aug 2018, 09:55

Official

Dear Customer

Thank you for making us aware of your complaint.

A consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will NOT contact you via Whatsapp to request your personal details

Regards

Vodacom Consumer Website Team

Gregg K's updateReviewer Update

11 Aug 2018, 10:59

This is as far as it goes (generic answer) . Can someone supply me with an address and i will collect it myself

Gregg K's update11 Aug 2018, 10:59

Reviewer Update

This is as far as it goes (generic answer) . Can someone supply me with an address and i will collect it myself

Gregg K's updateReviewer Update

14 Aug 2018, 15:07

Thank you - sorted. My once 12 lines with Vodacom will now be moved to 2 only. Just sad that I spent 10 years and receive this service. 6 days. No upgrade. I cancel maar.

Gregg K's update14 Aug 2018, 15:07

Reviewer Update

Thank you - sorted. My once 12 lines with Vodacom will now be moved to 2 only. Just sad that I spent 10 years and receive this service. 6 days. No upgrade. I cancel maar.