AP
Andries P

1 reviews | Active since Mar 2009

25 Apr 2018, 13:30

No Upgrade possible

Two years ago I had endless struggles to do my upgrade with Vodacom. It was eventually resolved and I could do my upgrade. Now two years later same story . Can someone at Vodacom please tell me what the hel is the problem and fix it. I want to do my upgrade please.

0
Replies (2)
Vodacom
Vodacom's reply25 Apr 2018, 16:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply15 May 2018, 07:08
Official

Dear Andries

Please be advised feedback has been provided to you via email at ***

Regards,

RJ

Best regards,