WJVR
Wikus Janse Van Rensburg

1 reviews | Active since Nov 2022

21 Nov 2022, 20:17

No upgrade no calls no clarity

Two attempts to upgrade failed. Online App suppose to be easier and safer. Yet when following up the deal changes drastically to what is online and then orders are just cancelled. Have been promised that it would be followed up with no reaponse

0
Replies (1)
Vodacom
Vodacom's reply22 Nov 2022, 07:18
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team