pM
puleng M
1 reviews | Active since Nov 2013
10 Jan 2019, 09:17
no upgrade all down grade they are *****. vodacom call cetre are *****
i was called by agent to upgrade my contract but he **** all the way all he did is to down grade me.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 Jan 2019, 11:07Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Jan 2019, 11:07
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
11 Jan 2019, 15:04Dear Teboho,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, we have escalated your query to Vodacom Online to assist with your upgrade query.
Regards
Consumer Website Team(SA)
Vodacom's reply11 Jan 2019, 15:04
Official
Dear Teboho,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, we have escalated your query to Vodacom Online to assist with your upgrade query.
Regards
Consumer Website Team(SA)