1 reviews | Active since Jul 2011
NO UPGRADE
<p>AT FIRST I TRIED TO UPGRADE ONLINE ON THE LAST PAGE UPGRADE UNSUCESSFUL, WHEN I TRIED AGAIN I GOT THIS</p> <p> </p> <p>Incomplete order Existst for MSISDN The current number is not due for an upgrade an sms has been sent with your upgrade date.</p> <p> </p> <p>BUT IT WAS UNSUCSESSFULL! WAS I AUTOMATICALLY UPGRADED ? WITH VODACOM DECIDING WHICH PHONE I'M GOING TO GET THEN ?</p>
REMOVE THE EXISTING INCOMPLETE ORDERS FROM MY ACCOUNT AS ONLY ONE IS THE UPGRADE I WANT!
REMOVE THE EXISTING INCOMPLETE ORDERS FROM MY ACCOUNT AS ONLY ONE IS THE UPGRADE I WANT!
Incomplete order Existst for MSISDN The current number is not due for an upgrade an sms has been sent with your upgrade date. ??? Cancel both requests i want to choose what i'm upgrading to!
I don't want to receive anything i don't want
Incomplete order Existst for MSISDN The current number is not due for an upgrade an sms has been sent with your upgrade date. ??? Cancel both requests i want to choose what i'm upgrading to!
I don't want to receive anything i don't want
nor am i paying for anything i don't want
nor am i paying for anything i don't want
Online chat ALSO OFFLINE
Online chat ALSO OFFLINE
NO REPLY
NO REPLY
NO REPLY
NO REPLY
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Preffered method of communication EMAIL as i can keep track or record
Preffered method of communication EMAIL as i can keep track or record
I could not have upgraded if the upgrade was unsuccesful with no option to continue afterwards online. In what century or year will i be contacted
I could not have upgraded if the upgrade was unsuccesful with no option to continue afterwards online. In what century or year will i be contacted
NO RESPONSE NO FEEDBACK
NO RESPONSE NO FEEDBACK
NONE YET
NONE YET
AT FIRST I TRIED TO UPGRADE ONLINE ON THE LAST PAGE UPGRADE UNSUCESSFUL, WHEN I TRIED AGAIN I GOT THIS
Incomplete order Existst for MSISDN The current number is not due for an upgrade an sms has been sent with your upgrade date.
BUT IT WAS UNSUCSESSFULL! WAS I AUTOMATICALLY UPGRADED ? WITH VODACOM DECIDING WHICH PHONE I'M GOING TO GET THEN ? ? ? ? ? ? ?
AT FIRST I TRIED TO UPGRADE ONLINE ON THE LAST PAGE UPGRADE UNSUCESSFUL, WHEN I TRIED AGAIN I GOT THIS
Incomplete order Existst for MSISDN The current number is not due for an upgrade an sms has been sent with your upgrade date.
BUT IT WAS UNSUCSESSFULL! WAS I AUTOMATICALLY UPGRADED ? WITH VODACOM DECIDING WHICH PHONE I'M GOING TO GET THEN ? ? ? ? ? ? ?
KEEPS GETTING BETTER ONLINE CHAT NOT AVAILABLE
KEEPS GETTING BETTER ONLINE CHAT NOT AVAILABLE
NO REPLY REVERTING TO BEELD NEWSPAPER
NO REPLY REVERTING TO BEELD NEWSPAPER
????????????????
????????????????
VODACOM DON'T CARE ABOUT THEI'RE CUSTOMERS CUSTOMER SERVICE DOES NOT EXIST A WEBSITE EXISTS FOR ONLINE UPGRADES BUT CAN'T BE DONE ONLINE, ONLINE CHAT IS ALSO OFFLINE
VODACOM DON'T CARE ABOUT THEI'RE CUSTOMERS CUSTOMER SERVICE DOES NOT EXIST A WEBSITE EXISTS FOR ONLINE UPGRADES BUT CAN'T BE DONE ONLINE, ONLINE CHAT IS ALSO OFFLINE
UPGRADES IS DONE ANYWAY ALTHOUGH THE ONLINE STATUS WAS UNSUCCESSFUL CHOOSING A CELLPHONE ON BEHALF OF THEI'RE SUBSCRIBER
UPGRADES IS DONE ANYWAY ALTHOUGH THE ONLINE STATUS WAS UNSUCCESSFUL CHOOSING A CELLPHONE ON BEHALF OF THEI'RE SUBSCRIBER
AT FIRST I TRIED TO UPGRADE ONLINE ON THE LAST PAGE UPGRADE UNSUCESSFUL, WHEN I TRIED AGAIN I GOT THIS
Incomplete order Existst for MSISDN The current number is not due for an upgrade an sms has been sent with your upgrade date.
BUT IT WAS UNSUCSESSFULL! WAS I AUTOMATICALLY UPGRADED ? WITH VODACOM DECIDING WHICH PHONE I'M GOING TO GET THEN ?
AT FIRST I TRIED TO UPGRADE ONLINE ON THE LAST PAGE UPGRADE UNSUCESSFUL, WHEN I TRIED AGAIN I GOT THIS
Incomplete order Existst for MSISDN The current number is not due for an upgrade an sms has been sent with your upgrade date.
BUT IT WAS UNSUCSESSFULL! WAS I AUTOMATICALLY UPGRADED ? WITH VODACOM DECIDING WHICH PHONE I'M GOING TO GET THEN ?
JUST TRIED ONLINE CHAT AGAIN THE OPERATOR AUSTIN JUST TOLD ME TO CONTACT THE UPGRADES DEPARTMENT NOT EVEN OFFERING ANY HELP
JUST TRIED ONLINE CHAT AGAIN THE OPERATOR AUSTIN JUST TOLD ME TO CONTACT THE UPGRADES DEPARTMENT NOT EVEN OFFERING ANY HELP
It also depends in which year or century
We will call you back between these times:
Monday to Friday:
Saturday:
Sunday:
General, prepaid and data queries:
08:00am & 08:00pm
08:00am & 08:00pm
08:00am & 08:00pm
Upgrade queries
08:00am & 05:00pm
08:00am & 05:00pm
09:00am & 02:00pm
about two numbers ********** 861 and ********** 779
It also depends in which year or century
We will call you back between these times:
Monday to Friday:
Saturday:
Sunday:
General, prepaid and data queries:
08:00am & 08:00pm
08:00am & 08:00pm
08:00am & 08:00pm
Upgrade queries
08:00am & 05:00pm
08:00am & 05:00pm
09:00am & 02:00pm
about two numbers ********** 861 and ********** 779
No feedback
No feedback
ALREADY OUT FOR DELIVERY BUT THE WEBSITE SAID INCOMPLETE AND UNSUCCESSFULL
ALREADY OUT FOR DELIVERY BUT THE WEBSITE SAID INCOMPLETE AND UNSUCCESSFULL
WHAT DEVICE AM I GETTING THEN ?
WHAT DEVICE AM I GETTING THEN ?
spoken to Numfundo aswell online chat unable to assist
spoken to Numfundo aswell online chat unable to assist
Zuerst habe ich versucht, UPGRADE ONLINE auf der letzten Seite UPGRADE UNSUCESSFUL, wenn ich wieder weinte, habe ich dieses bekommen
Unvollständige Bestellung Existst für MSISDN Die aktuelle Nummer ist nicht fällig für ein Upgrade und sms wurde mit Ihrem Upgrade-Datum gesendet.
ABER ES WAR UNSUCSESSFULL! WURDE ICH AUTOMATISCH AUFGEBAUT? MIT VODACOM, WELCHES TELEFON ICH DAS ZU ERHALTEN?
WELCHES GERÄT HAT VODACOM MICH BENÖTIGEN?
NEXT DAY LIEFERUNG IST AUCH SPÄT
Zuerst habe ich versucht, UPGRADE ONLINE auf der letzten Seite UPGRADE UNSUCESSFUL, wenn ich wieder weinte, habe ich dieses bekommen
Unvollständige Bestellung Existst für MSISDN Die aktuelle Nummer ist nicht fällig für ein Upgrade und sms wurde mit Ihrem Upgrade-Datum gesendet.
ABER ES WAR UNSUCSESSFULL! WURDE ICH AUTOMATISCH AUFGEBAUT? MIT VODACOM, WELCHES TELEFON ICH DAS ZU ERHALTEN?
WELCHES GERÄT HAT VODACOM MICH BENÖTIGEN?
NEXT DAY LIEFERUNG IST AUCH SPÄT
Sieht aus wie ich muss in einer anderen Sprache sprechen ist die Upgrades verarbeitet oder nicht? Noch unvollständig? Vodacom ignoriert alle meine Anträge auf Antworten
Sieht aus wie ich muss in einer anderen Sprache sprechen ist die Upgrades verarbeitet oder nicht? Noch unvollständig? Vodacom ignoriert alle meine Anträge auf Antworten
EKUQALENI ngazama ukufaka Thuthukisa ONLINE ON THE LAST IKHASI Thuthukisa UNSUCESSFUL lapho ngizama FUTHI ngithola le
ukuze Akuphelele Existst for MSISDN Inombolo yamanje kulindeleke ukuba ukuthuthukiswa i-sms ithunyelwe nge ukuthuthukisa usuku.
Kodwa kwakungegazi UNSUCSESSFULL! INGABE I NGOKUZENZAKALELAYO othuthukusiwe? Vodacom izinqumo mayelana nokuthi yiziphi PHONE Ngizofika GET BESE?
Ngokusho kwenye umxhumanisi yayo selwenziwe wathumela for kwezidingo, kodwa amadivayisi?
EKUQALENI ngazama ukufaka Thuthukisa ONLINE ON THE LAST IKHASI Thuthukisa UNSUCESSFUL lapho ngizama FUTHI ngithola le
ukuze Akuphelele Existst for MSISDN Inombolo yamanje kulindeleke ukuba ukuthuthukiswa i-sms ithunyelwe nge ukuthuthukisa usuku.
Kodwa kwakungegazi UNSUCSESSFULL! INGABE I NGOKUZENZAKALELAYO othuthukusiwe? Vodacom izinqumo mayelana nokuthi yiziphi PHONE Ngizofika GET BESE?
Ngokusho kwenye umxhumanisi yayo selwenziwe wathumela for kwezidingo, kodwa amadivayisi?