DW
Douglas W

1 reviews | Active since Mar 2011

06 Dec 2016, 18:36

No Upgrade

<p>I have been a customer of vodacom for 10 years now, with good payment record, and now I get refused an upgrade when I am due for an upgrade. Please with immediate effect change my number to pay as you go so I don't have to suffer with debit orders.</p>

0
Replies (1)
Vodacom
Vodacom's reply07 Dec 2016, 07:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,