No transparency at Vodacom!

Vodacom has been giving me a run around. I took out a new contract with them on the 24 August 2018 while I had a running contract that was due. I asked the agent (Emmanuel) what would happen to my current contract and he said it would be null and void. To my surprise I was billed for that device this month. Got in touch with the social media department and spoke with another agent name Desmond who told me regardless of what that other agent had said, I must the 2 remaining months on that other contract. I requested for the recording and I didn't get it. Vodacom is a company without integrity. So I've decided to cancel the new contract I took out, pay the last remaining months on the old one and leave them for good!