E
Elizabeth

1 reviews | Active since Apr 2024

09 Jul 2025, 13:11

no to vodacom contract

took out a contract with them and now twice my airtime was taken for stuff i did not do and i can't get it back as it's not 'company policy" to give it back even when you send them proof. Will definitely not recommend anyone to take a contract with them

0
Replies (1)
Vodacom
Vodacom's reply09 Jul 2025, 13:13
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team