MS
Mark S
1 reviews | Active since Jul 2020
28 Jul 2020, 10:58
No to Vodacom
I have been trying to cancel my contract with Vodacom for 2 months now from the UK. Call centre not answering. Customer care not responding to e-mails and retentions/cancellation e-mails not being responded to. Only thing left to do is to cancel my direct debit! Use another service provider- they are useless! Communications company which doesn't communicate!
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Replies (2)
Vodacom's replyOfficial
28 Jul 2020, 11:08Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Jul 2020, 11:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MS
Mark S's updateReviewer Update
28 Jul 2020, 11:20Please contact me on *** or on whatts app using ***1731 in UK
MS
Mark S's update28 Jul 2020, 11:20
Reviewer Update
Please contact me on *** or on whatts app using ***1731 in UK