NO THANK YOU
<p>My wife informs me that her account was debited for insurance by Vodacom this month. I have many questions,</p> <p>1. The phone being used by my wife is on a contract in my name - why is she being debited.</p> <p>2. How did Vodacom get her account details to debit.</p> <p>3. Why is she being debited when the choice was not given to either of us for taking insurance on the phone.</p> <p>4. On wht basis is Nedbank allowing this debit on her account.</p> <p>5. Who is going to refund this unsolicited debit.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Nazeem,
Your matter has been resolved.
Have a wonderful day.
Regards,
Cassandra
Dear Nazeem,
Your matter has been resolved.
Have a wonderful day.
Regards,
Cassandra
