No technical service

<p>I recently ported my number to FNB connect and was forced back onto the Vodacom network when the consultant at FNB connect accidently reversed my port.</p> <p>Since being ported back to the Vodacom network on the 18 October I have been unable to send or recieve SMS's and use data services.</p> <p>I have called the customer services department over 20 times to try and fix the problem with no success.</p> <p>A few consultants have tried to change settings on their system and have promised to call me back to check if the problem was solved (none ever did).</p> <p>On two occasions the consultant opened a technical services queiry and promised the technical department waould get back to me with in 48hrs. When I tried to follow up on this after 48hrs had passed, I was told that there is no record on any queiry being opened.</p> <p>I have been given the reference no. 1- ********** 8823.</p> <p>I was told by various consultants that there is no way that I can contact the technical department directly, the only way is for them to open a quiery on my behalf which clearly is not working.</p> <p>Please could someone from Vodacom assist.</p> <p> </p> <p>Regards</p> <p>Wade Lambert</p> <p> ********** 191</p>