RB
Rochelle B
1 reviews | Active since Oct 2023
26 Oct 2023, 09:12
No Tablets For Monthly Payments.
I had a contract with Vodacom for a Samsung Galaxy A7 Tablet, which I paid off over 36 months.
When I went online to upgrade my contract, I noticed that there was only one Tablet that you could pay off monthly. ALL other tablets are now only for once-off purchases... I cannot afford to buy a tablet for R6000 cash...
Not to mention, their online stock has been out for over three weeks now.
For somebody who uses a tablet to do work, this is incredibly frustrating.
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Vodacom's replyOfficial
26 Oct 2023, 10:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Oct 2023, 10:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team