No surprise - another week without any response or any feedback - problem still unresolved

<p>Good day</p> <p>I have been battling with Vodacom since May 2016. I pay for a contract, yet my phonoe does not get allocated the contract data or talk time minutes. My phone remains a prepaid phone where I have to buy data and buy talk time. I have done 2 sim swops as advised by Vodacom. The data that I did buy which was almost 2GB just went missing.</p> <p>Is there any way that I can just cancel this contract? Vodacom must just refund me for the last 8 month that they debited my account for a service that I did not get. I will bring back the phone - it is in superb condition and I will go elsewhere where I actually get what I pay for.</p>