VS
Victor S
1 reviews | Active since Jan 2012
22 Oct 2021, 09:40
No Support - vodacom fibre
Call logged with Vodacom Fibre support - *** followed up via calls and emails - no response. not a very difficult query, support is only supposed to enable IPSEC on the router.
Support number: SR*** Logged - 08/10/2021 (thus 14 days open)
Till now not resovled, no feedback at all.
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Vodacom's replyOfficial
22 Oct 2021, 11:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Oct 2021, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team