No support No service no where to go other than Hellopeter.

Since November 11 I have had difficulty with 5G in an area that is supposed to have 5G coverage. I battled for 3 weeks to get the matter resolved which only happened when I had to set the router up for 4G only. The area is clearly not ready for 5G as advertised. I accepted 4G even though it is a downgraded service. Now 4G is giving me the same intermittent service, rendering it useless. Emailing to customer care is a waste of time, the mailbox is full and cannot accept more mail. Phoning 082135 is a frustrating as you are forced to talk to a bot called Tobi, which keeps on sending you in circles and then says that the service will be reset. I am forced to work through HelloPeter. Please Vodacom, If you are unable to even maintain a 4G service in a 5G area, or to manage a help desk, release me from a contract for a useless service.