No support, and auto product renewal

On the 17th of Feb I called Vodacom regarding a data modem issue. After spending 30 min on the line with the consultant I got told that they are having a systems error and he will call me back at 10am the following morning. The 18th came and went and no call. <br> So today the 19th I called the cancellations department to be told their system is offline and they cant process cancellations additionally that my contract was auto renewed <br> <br> I went off vodacom contract for voice 2 years ago and will now do the same on data, they dont care about post paid customers at all, no service, no value no nothing, I would rather use Telkom which is not saying much