1 reviews | Active since Dec 2016

05 Jan 2017, 10:53

No Support/Account stays in arrears after payment made

<p>I am trying to upgrade online, but my account is showing that it is in arrears with R0.00 and nobody can help me when I phone for support. This is ridiculous!!! I've spoken to mulitiple people!! Vodacom please fix this</p>

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Replies (1)
Vodacom
Vodacom's reply05 Jan 2017, 12:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team