1 reviews | Active since Apr 2017
<p>Vodacom upgraded their web site at the end of January. Since then I cannot access my itemised billing on the Web portal. I have logged calls repeatidly, used their contact me facility, tried to get hold of managers and still can't get anyone to attend to the problem. I am paying for this service yet the Web portal says I don't have it. I am at the stage where I want to cancel all contracts with Vodacom. Since their upgrade, I am also showing a number that I don't have any longer. Tried to manage it on the site and there is an issue as it can't process my request.</p> <p>would be great if someone actually cared enough to phone me back and fix the problem</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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