MK
Martin K
1 reviews | Active since Feb 2018
13 May 2021, 18:42
No support
No support being available trying to verify - Being charged for music when ringing you, without your consent for being charged.. Person battles to get through using 135, and the consultant using Tobi useless to find out more info. I do not want anyone to have option to charge me when they select music when dialing me.
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Vodacom's replyOfficial
14 May 2021, 07:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 May 2021, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team