No such thing as customer services at Vodacom

I an utterly disgusted in the service I have received from Vodacom! I have called 3 times today and each time I have been on hold for over 20 minutes, honestly is there not enough people working in the call center that I have to be on hold for a total of an 1 hour????? I have only ever been a vodacom customer and I believe now that this is a mistake! I should rather have gone with MTN. All I want is to migrate my contract and I am having no joy with regards to an answer on my migration fee. When my contract period in December comes to an end I will move to another service provider who will value me as a customer. Vodacom coverage has become so disgraceful, i cannot even get proper service in my house and i live in a residential area. <br> ?#?vodacompoorservice?