NO STUDENT BUNDELS available for students

I write this on behalf of students of Nelson Mandela University. What happen to student data. Vodacom can't assist and Nelson Mandela university can't help. We still have classes online I need student data, I'm more than willing to buy it for myself. But it is not available on my devise that is registered with the University. Vodacom can't help me, the university can't help me ... Now what can I do??? I need to attend classes online.