wS
winston S

1 reviews | Active since Oct 2020

29 Dec 2020, 12:56

no stopping vodacom

vodacom's consultant lance cell *** told me if I pay R128.00 they will close my account and I will not have to pay anything after that.this I did on the 29/10/2020 at 11:00. now without any notice or permission I received an sms for an amount of R184.99.

0
Replies (2)
Vodacom
Vodacom's reply29 Dec 2020, 13:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
wS
winston S's update30 Dec 2020, 12:30
Reviewer Update
vodacom has at last cancelled the contracts they had on my cell.why couldn't they do this when
my contract ended in august?