No stock provided

I went in to Vodacom Westwood more than a week ago (30.10.2015) to order a hybrid tablet(Asus T100).Was told there is no stock but stock will arrive Thursday 05.11.2015.I called in only to be to!d that there is a delay. Still no feedback as at today. Furghan said he has escalated it - appreciate his efforts. But clearly this is unacceptable. I've already given all my documents.Does Vodacom not want my business? I can quite easily go to Telkom Mobile in the same centre but they don't have the model I want.