1 reviews | Active since Jun 2016

23 Mar 2018, 13:47

no stock on Sony PS4 deals

i app**** for one of the gaming deals and it was approved, this morning i called ot make a follow up and was advised that their is no stock, why is this still being advertised when their is no stock. the agent who completed the deal for me should have advised me of this, how long do i have to wait?

0
Replies (2)
Vodacom
Vodacom's reply23 Mar 2018, 13:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply26 Mar 2018, 08:58
Official

Good day

Thank you for taking my call; we have escalated this matter to our online division for review. We have requested them to expedite and make contact with you as soon as stock is available.

We apologise for any inconvenience caused.

Regards

Moddy