RS
Ruan S

1 reviews | Active since Nov 2017

08 Nov 2017, 15:30

No stock on PS4

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I ordered a PlayStation 4 3 weeks ago at the Vodacom in the Vaal Mall. They promised me that it will only take a week now they are saying that the Playstation 4 is on backorder and they will only have stock at the end of November. Why do you even offer the deal if you don't have stock. If you don't have stock don't offer the deal. I've been calling the office for 3 weeks now, every week they say I must call next week.

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Replies (2)
Vodacom
Vodacom's reply08 Nov 2017, 16:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

RS
Ruan S's update14 Nov 2017, 12:05
Reviewer Update
Still no call from you guys. Nothing. Terrible Customer Service!!!!!!! My contact number is ********** 325. I want this sorted today