No Stock of phones

Dear Vodacom, the service (or should I say lack there of) I have received recently is shocking. I have tried to get a hold of your branches in PTA, after hours of holding on the line (for Vodacom in Grove Mall in specific - they just never answered), each person tells me that they are out of stock on iPhone's. Seconds after my contract was due for an upgrade I was bombarded by your call centers, trying to get me to upgrade my contract as soon as possible. Phone call after phone call where your sales team tries to sell me a new contract, just to find that none of your stores have stock. How can you advertise a phone as one of your "Top Deals" but none of your PTA stores have this phone in stock? Why can no one tell you the waiting period? No estimated delivery time? Why is this?

You hound us to upgrade, pay you more money, charge a fortune for data - but when we need you, you are not there to provide the service/product. What do you suggest we do? Find another service provider?