MP
Marinus P
1 reviews | Active since Apr 2011
18 Jan 2020, 13:51
No stock of deals advertised
Went to tygervalley today to get a iphone 7 deal with an addition of apple watch. Was looking for a rose gold iphone 7 and rose gold 38mm watch 3. Went to 5 shop including istore and none of them have stock and even told me vodacom has discontinued the iphone 7. This is such ****py service. Some of the vodacom shops even told me they are a franchise and do not have to adhere to what is in the vodacom specials booklet. If you advertise something you to make sure that you have at least some stock. What utter **** service. I have been with vodacom for years and want to just upgrade my one contract.
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Replies (2)
Vodacom's replyOfficial
20 Jan 2020, 08:39Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Jan 2020, 08:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MP
Marinus P's updateReviewer Update
28 Jan 2020, 11:32No one from vodacom every got back to me on this. Typical **** service from vodacom. I will make sure that I move all my contracts to another provider asap.
MP
Marinus P's update28 Jan 2020, 11:32
Reviewer Update
No one from vodacom every got back to me on this. Typical **** service from vodacom. I will make sure that I move all my contracts to another provider asap.