1 reviews | Active since Feb 2018
No stock, No ETA, No come backs, Vodacom does not care.
Okay so How about this, STILL NO ****** STOCK. STILL NO ETA. The sales person called me, and informed me last week that they will be receiving stock this week. I phoned today to follow up and Surprise Surprise still no damn answer. So @Vodacom, how about you tell what is happening next? What is the next step now. You ask to speak to a manager and nothing you get a team leader. Can I request that a manager call me and provide me with a reason and solution going forward. I have never in my life ever seen such efficient sales with such bad after sales. The network is great but it seems there is a bit of a problem internally? It has now been Three weeks, that I have taken out the contract, and for three weeks the phone has been held back due to the S3 frontier. What next they will have the frontier but not the phone?
I want answers! who do I talk to because aparently Vodacom does not want new client and will rather give the business to other providers.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
We regret taking note of your experience.
We could not reach you when we called.
We once again apologise for any inconvenience caused.
Regards
Moddy
Good day
We regret taking note of your experience.
We could not reach you when we called.
We once again apologise for any inconvenience caused.
Regards
Moddy
