MC
Micaela C
1 reviews | Active since Dec 2019
27 Oct 2022, 14:53
No stock for iphone 14
I have requested a replacement for a iphone 14 from Zevenwacht vodacom a week ago. I've been told it will be delivered within 1 week. Now I am doing a follow up to be told there is no stock anywhere and it needs to be ordered from the supplier. First they couldn't repair it now i there's no stock this is just bad service.
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
28 Oct 2022, 07:52Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Oct 2022, 07:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MC
Micaela C's updateReviewer Update
31 Oct 2022, 11:05This is just bad client service. This never happened.
Nobody called me or even mailed me and im still without a phone.
Nobody called me or even mailed me and im still without a phone.
MC
Micaela C's update31 Oct 2022, 11:05
Reviewer Update
This is just bad client service. This never happened.
Nobody called me or even mailed me and im still without a phone.
Nobody called me or even mailed me and im still without a phone.
MC
Micaela C's updateReviewer Update
31 Oct 2022, 11:11Why do they advertise iphones but they don't have any stock at all. This will be my last purchase with vodacom. I'm highly irritated
MC
Micaela C's update31 Oct 2022, 11:11
Reviewer Update
Why do they advertise iphones but they don't have any stock at all. This will be my last purchase with vodacom. I'm highly irritated
MC
Micaela C's updateReviewer Update
02 Nov 2022, 14:31I have even requested a 13 promax model as well. They just told me there is absolutely no iphone makes available. Can I not get that one instead because there should be stock.
MC
Micaela C's update02 Nov 2022, 14:31
Reviewer Update
I have even requested a 13 promax model as well. They just told me there is absolutely no iphone makes available. Can I not get that one instead because there should be stock.
MC
Micaela C's updateReviewer Update
08 Nov 2022, 09:21This is just ridiculous that i am waiting for 2 months already for phone replacement. You guys can advertise iphones but there's no stock. How do you expect new clients to take out cellphones but there is no stock.
I am fed up at this point. If i do not get assistance I will be laying a formal complaint.
My money is good enough but when I need assistance Vodacom is just missing.
I've been going in every week, calling every second day. The telephone doesn't get answered, even on this platform nothing is being done. This is just pathetic. I will make use of Vodacom ever again.
I am fed up at this point. If i do not get assistance I will be laying a formal complaint.
My money is good enough but when I need assistance Vodacom is just missing.
I've been going in every week, calling every second day. The telephone doesn't get answered, even on this platform nothing is being done. This is just pathetic. I will make use of Vodacom ever again.
MC
Micaela C's update08 Nov 2022, 09:21
Reviewer Update
This is just ridiculous that i am waiting for 2 months already for phone replacement. You guys can advertise iphones but there's no stock. How do you expect new clients to take out cellphones but there is no stock.
I am fed up at this point. If i do not get assistance I will be laying a formal complaint.
My money is good enough but when I need assistance Vodacom is just missing.
I've been going in every week, calling every second day. The telephone doesn't get answered, even on this platform nothing is being done. This is just pathetic. I will make use of Vodacom ever again.
I am fed up at this point. If i do not get assistance I will be laying a formal complaint.
My money is good enough but when I need assistance Vodacom is just missing.
I've been going in every week, calling every second day. The telephone doesn't get answered, even on this platform nothing is being done. This is just pathetic. I will make use of Vodacom ever again.