No stock for 6 weeks

Did an upgrade online for my laptop on 1 may 2025, it is now 11 june 2025 and to date i have not recieved my upgrade, everytime i phone i get told there is no stock and must wait. 6 weeks and vodacom cant get stock, but still keep on selling the same item online and keep on placing ads all over facebook etc for the same item but have no stock, I hqve been a loyal customer to vodacom for 24 years on contract and this has been the worst experience i have ever had with vodacom, the staff is extremely rude and simply dont care when you call in on ***4, they cannot tell you whn they will have stock or anything, was told this morning that there will also not be stock for the next 2 weeks at least, so 2 months to get a laptop, are you telling me that vodacom cant order stock in 8 weeks, they simply dont care, but be 1 min late with your payment and you are handed over and your line gets disconnected. Why does a person always hav to complain to get help.